FAQ

How to place my order?
Just drop us an email with the campaign settings you want and our executive would get in touch with you on email/phone.

Are there any hidden fees?
There are no hidden fees , NO ad serving charges. The price you see is what we charge

What is a visit? Is that the same as a hit?
Visit - these are QUALITY visitors that many services cannot offer (or, they trick you into thinking that they are sending high quality visitors) Many services send visitors who never even see your page! They use various tricks to send the traffic so that it looks like someone saw your site. The visitors we send ACTUALLY see your website. A visit occurs when someone actually loads your webpage.

A hit is not necessarily a unique visit. Technically, a hit occurs whenever a file is loaded... when you loaded this page, you generated quite a few hits - one for each image you loaded and one for the web page itself. In common usage, people are referring to visits when they talk about hits. WE COUNT VISITS, NOT HITS.

How do we deliver this much traffic?
We have partnered with many reputable websites to form an extensive advertising traffic exchange. These sites receive millions of targeted visitors daily. By placing your site into this exchange, your campaign will be exposed to an unlimited amount of targeted web site traffic.

Do you offer stats so that I can keep track of how much targeted traffic I am getting?
Yes - all campaigns come with FREE REAL TIME STATS so you can keep track of our progress during your campaign! While ordering, You will be asked to create a username and password for the member’s area of Traffic Circuit. Use the form on our main page to login to view your traffic stats.

Min order?
We do a min of USD 1,000 campaign with minimum of Pop under 5000 visitors & Banners 25,000 views daily.

Am I allowed to have sound and/or pop-ups/unders/exits on the site I am promoting?
No pop up / pop under or exit pops & background sounds are allowed on the landing pages.

How long will it take to get my visitors?
After your purchase, your order will normally start within 24 hours. After that start date, visitors will come in to your site. Some days you may get 10,000 or more visits, other days you might get only a few. However, we guarantee that you will get the number of visitors promised within 30 days.

Do you have any restrictions on the content of my site?
Your site must be legal and doing legitimate business. We can only send targeted traffic to websites with content that is appropriate for a general audience. If your site has adult related content, please order one of our Adult Targeted traffic packages. Please, no websites with illegal content or sites which promote illegal activities. (see terms and conditions on the order page for more information)

Why should I choose Kaleidomedia over other services?
Most other traffic services send very poor traffic. In fact, if you use their services, most users will NEVER SEE YOUR SITE! This is because most services use tricks to load your page without ever being seen - indeed, they send the same visitor to tens or even hundreds of sites! The worst part is that they never even tell you... your counter moves, but you make no sales! At KaleidoMedia we send real people who actually see your web site.

Why doesn’t my counter match 100% with KaleidoMedia's?
Several factors may prevent visitors from actually making a request to your server:

* The visitor is on a slow connection and cancelled the request.

* Your site was unavailable (down) or extremely slow.

* The visitor"s browser or Internet Provider saved a previous copy of your web site and used that, instead.

We provide you in house tracking solutions. Raw Server Logs are the most accurate method for traffic comparison.

What is the Refund Policy?
We will refund your money if we failed to deliver the number of visitors you ordered. Refunds will be on a pro-rata status where the undelivered visitor amount will be refunded. There will be no other refunds, otherwise stated here. Remember, we cannot guarantee sales or signups. We will deliver the traffic to your website and it is up to your website to do the selling.

Do you generate traffic using SPAM or other unscrupulous techniques?
ABSOLUTELY NOT. The targeted visitors we deliver are legitimate. We never send out mass email or post to newsgroups. The visitors are real users.

Can I profit by using your service?
Kaleido Media does not and cannot guarantee sales. What we guarantee is that you will receive the number of visitors you purchased. What visitors do at your site depends on your site, your product offering and many other variables we have no control over. We will promote your site and give you massive exposure, but your product or service must make the sale.

I completed the "Order" form, now what?
We will review your advertisement request and once confirmed you will be notified. You will get one dedicated Account manager looking into your campaign and will look into the set up.

Any discount?
For orders over 1 million contact us for discounts.
 
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